Case Studies

Real Results for Real Businesses

See how NC businesses like yours have reduced costs, eliminated downtime, and strengthened their technology with PCG.

Healthcare Piedmont Triad, NC

Healthcare Practice Eliminates 47 Hours of Annual Downtime

A 4-location medical practice with 85 employees was suffering weekly network outages, failed backups, and mounting HIPAA compliance concerns under their break-fix IT provider.

What We Did

Migrated to fully managed IT with 24/7 monitoring and 8-minute response times
Deployed HIPAA-compliant cloud backups with automated daily verification
Implemented multi-layered cybersecurity including endpoint protection and email filtering
Created a 3-year technology roadmap aligned with practice growth plans

"We used to dread Mondays because something was always broken. Now our staff can focus on patients instead of fighting with computers."

Practice Administrator, Multi-Location Medical Group

Results

99.9%

Uptime achieved

47 hrs

Downtime eliminated per year

100%

HIPAA audit pass rate

$38K

Annual IT cost savings

Manufacturing Randolph County, NC

Manufacturing Firm Saves $52K After Switching from Internal IT

A 120-employee manufacturer was spending $8,500/month on a single in-house IT person who could not keep up with security, backups, or the growing demands of their ERP system.

What We Did

Replaced single-point-of-failure internal IT with a full team of engineers available 24/7
Optimized their ERP infrastructure, reducing report generation from 12 minutes to under 4
Deployed enterprise-grade firewall, endpoint detection, and security awareness training
Established automated patch management and proactive hardware lifecycle planning

"When our IT guy was sick or on vacation, we were dead in the water. Now we have an entire team behind us and it actually costs less."

VP of Operations, Precision Parts Manufacturer

Results

$52K

Annual savings vs. internal IT

8 min

Average response time

Security incidents since onboarding

Faster ERP system performance

Legal Greensboro, NC

Law Firm Passes First Cyber Insurance Audit with Zero Findings

A 35-attorney firm was denied cyber insurance renewal due to lack of MFA, outdated firewalls, and no documented incident response plan. They had 60 days to remediate or face uncovered liability.

What We Did

Conducted emergency security assessment and built a 60-day remediation roadmap
Deployed MFA across all systems, replaced legacy firewall with next-gen appliance
Created documented incident response, data retention, and acceptable use policies
Implemented encrypted cloud backup with 15-minute RPO for all case files

"PCG got us from denied to approved in under two months. Our insurance broker said they had never seen a firm turn it around that fast."

Managing Partner, Regional Law Firm

Results

Audit findings

60 days

Full remediation completed

40%

Reduction in insurance premium

Data loss incidents since

Nonprofit Central NC

Nonprofit Cuts IT Budget 35% While Upgrading Every System

A 200-person nonprofit serving communities across NC was paying $14,000/month to an MSP that provided slow support, no strategic guidance, and frequent billing surprises. Staff morale around IT was at an all-time low.

What We Did

Audited existing MSP contract and identified $4,900/month in redundant or overpriced services
Migrated all systems to Microsoft 365 with proper licensing optimization
Deployed flat-rate managed IT plan with unlimited support and no surprise invoices
Trained staff on new tools, improving adoption rates from 40% to 92% within 90 days

"Our old provider treated us like a transaction. PCG treats us like a partner. That is the difference."

Executive Director, Statewide Nonprofit Organization

Results

35%

Reduction in IT spend

92%

Staff satisfaction with IT support

4 hrs

Saved per employee per month

100%

Cloud migration completed

Construction Charlotte Metro, NC

Construction Company Connects 6 Job Sites with Secure Remote Access

A growing construction company with 75 employees had no centralized IT. Project managers at 6 job sites were using personal devices, sharing passwords via text, and had zero backup for critical project files.

What We Did

Designed and deployed secure VPN with site-to-site connectivity across all locations
Implemented company-managed devices with mobile device management (MDM)
Deployed cloud-based project file system with automatic versioning and daily backups
Set up identity management with SSO and MFA, eliminating password sharing entirely

"We went from chaos to having real IT infrastructure practically overnight. Our project managers can now access everything they need from any job site, securely."

Owner / President, Commercial General Contractor

Results

Sites connected securely

100%

Project files backed up daily

Password-sharing incidents

Data recovery costs (previously $12K/yr)

Financial Services Triangle, NC

Financial Services Firm Achieves SOC 2 Readiness in 90 Days

A 45-person wealth management firm needed SOC 2 Type II compliance to win a major institutional client. Their existing IT setup had no logging, no access controls, and no documented security policies.

What We Did

Performed gap analysis against SOC 2 Trust Service Criteria
Deployed SIEM with centralized log management and real-time alerting
Implemented role-based access control, encryption at rest and in transit
Created and documented all required security policies, procedures, and evidence collection

"PCG did not just get us compliant. They built the infrastructure that helped us land the biggest client in our firm history."

Chief Compliance Officer, Wealth Management Firm

Results

90 days

To SOC 2 readiness

$2.4M

New client contract won

100%

Control objectives met

24/7

Continuous monitoring in place

Your Turn

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